Client Conference

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Access Softek’s 2018 Client Conference

Join your financial industry peers and Access Softek staff at our sixth annual Client Conference, September 30 – October 3.

This intensive three-day series of panels, sessions, and discussions will strengthen best practices in mobile and online banking, connect you with financial industry peers, explore our MorpheusSM digital banking platform, and explore the inevitable “mobile tipping point” and what it means for users and institutions.


September 30th - October 3rd

Food, fun, drone racing, sailing, and three days of intense multi-track programming.

We welcome you to join us a day early for our annual Welcome Reception, which kicks off three full days of insightful presentations and valuable opportunities.

Sunday, September 30:

Welcome Reception: 6-10pm

Monday,  October 1

Sessions and workshops: 8am-5pm

Exhibit Hall: 7-8:30am, 11:30am-1:30pm, 4-5:30pm

Sailing: 3pm-sunset

Awards Banquet: 7-8:30pm

Tuesday, October 2:

Sessions and workshops: 8am-5pm

Exhibit Hall: 7-8:30am, 11:30am-1:30pm, 4-5:30pm

Sailing: 3pm-sunset

Wednesday, October 3:

Sessions and workshops: 8am-5pm

Exhibit Hall: 7-8:30am, 11:30am-1:30pm, 4-5:30pm

Sailing: 3pm-sunset


Where is the event?

For several years we’ve held our conference at the Hilton Garden Inn in Emeryville, California. Conveniently located between beautiful Berkeley and exciting Oakland, the hotel offers great views of the Bay.

Our discounted room block is available online or by phone: (510) 658-9300. These discounted group rates are only available through Sept. 14 or while rooms are available. Book early!

Other nearby hotels within walking distance to the Hilton Garden Inn:

What topics will be discussed?

Every year we dive deep into our recent features, our development roadmap, and the evolution of digital banking in general and our software in particular. New products and features are announced here first. You’ll hear from the Product Managers who guide feature development, the Implementation Managers at the forefront of streamlining installs and upgrades, developers, Client Relations/Account Management team members, and of course our founder and CEO Chris Doner.Here are some sample presentations from previous conferences:

  • Growing Your Business with Mobile Banking
  • Access Softek Communication Tools and Resources
  • Adopt a Higher Adoption Rate
  • Partner Presentation: Collaborative Design Community
  • Partner Presentation: Financial Technology in the Social Network
  • Personal Finance Management
  • Putting the Fun in External Funds Transfer
  • Remote Deposit Capture: The Next Generation
  • The Marketing Revolution: Targeted Ads
  • Credit Unions and the Future of Small-Dollar Lending
  • App Store Optimization
  • Card Controls
  • Mobile Marketing

Keep an eye on our newsletter for agenda announcements and other helpful Client Conference information. (Not receiving our newsletter? Email us to be added.)

What is the registration fee?

We are happy to share our registration costs directly with customers and invited vendors. Email us at clientconference@accesssoftek.com.Please note that registration costs are per attendee, not per organization.

How can I present at the conference?

We love customer presentations! Whether you’re a solo presenter or have a group of co-workers to present with you, we’d love to hear about your ideas.

Please share your presentation ideas with us at clientconference@accesssoftek.com.

What will we accomplish?

Here’s a look at 2017 Client Conference accomplishments:

  • We offered five simultaneous programming tracks.
  • 25 FIs made 85 Rapid Deployment feature requests for MFM and Orpheus (over twice as many as last year), and we went live on five times as many of these requests before you even made it back home.
  • Over 40 Tech Support one-on-one sessions helped 30+ FIs resolve issues, close tickets, and learn more.
  • You helped us run 60 Usability Testing scripts to make our software even better.
  • 13 clients improved their online banking channel through our Orpheus Oil Change sessions.
  • All FIs received a personalized installation of our new Account Opening product along with an invitation to a hands-on configuration workshop with the product team.
  • All work and no play? Not at our conference. Almost 30 of you raced drones, 60 of us went out to 9 Bay Area restaurants, and we sailed 3 boatloads of you out onto the beautiful sunset waters of the San Francisco Bay.
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