Deployment

Support

Technical Support Team

 

To operate successfully in todays dynamic market, comprehensive support and the availability of up-to-date information is crucial.

With Access Softek's Technical Support Team, we empower customers and partners to interact directly at any time with the support team, explain their problems, ask questions or generate discussions. The benefits of Technical Support include: 

  • Shorter time to market, with minimal downtime, 

  • A backup to your internal team, and

  • Peace of mind – we have you covered.

We have an escalation path for issues that results in quick solutions to any questions that arise. During this stage of the deployment, our Technical Support Team will detail the escalation process for you and your team.

Our monitoring service for automatic detection and alert ensures that when issues occur, we are ready to address them quickly and efficiently. In short, we guarantee prompt assistance.